Reporting and Analytics for Unified Communications Environments
We offer tools for managing, measuring, reporting and recording calls and actions in UC software, like Microsoft Teams.
Introducing
NATEO Reports and Analytics
How can NATEO Reporting help your organization to obtain the best from the Microsoft Teams usage?
Identifies call quality issues
Increases service levels and user experience
Maximizes productivity of users
Mantains business continuity
Increases user adoption
Guarantees ROI in Teams
Reduces costs
Identifies potential fraud and manages call costs
Increases efficiencies
Capacity planning of SIP trunks, DIDs and Devices
NATEO Reporting – key features
Role based access
Search based reporting
User defined dashboard
On screen session detail
Room systems usage
Automated reports
Configurable reports
AD integration
System alerts
User driven
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